Refund policy

Returns and refunds

We want you to be happy with your order from Mechanics Choice Engine Reconditioning.

Change of mind You can return unopened, sealed products in their original condition within 30 days of delivery or pickup. For safety and quality reasons, we can't accept change-of-mind returns on opened oil. Return postage for change-of-mind returns is at your cost. Once we've received and inspected the item, we'll refund the product price to your original payment method.

Damaged, faulty or incorrect items If your order arrives damaged or leaking, or we sent the wrong product, contact us within 7 days of delivery with your order number and a photo. We'll replace it or refund you in full, including shipping.

How to start a return Call us or email us with your order number before sending anything back. You can also return items in person to our workshop at 72 Lee Street, Maitland NSW 2320.

Your rights under Australian Consumer Law Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.